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Castor Support


Introduction
Documentation
Reporting Bugs and Bug Tracking
Commercial Support


Introduction

Castor is an open-source product. This means that the source code is available at no charge and may be obtained using CVS or downloaded via our ftp server.

Since castor is freely available, including the source code, there is no guaranteed level of support available. The online documentation is the best place to start. If you have trouble or have more advanced questions not available in the online documentation then please subscribe to the castor dev or user mailing lists or join the Castor Forums. The lists and forums are the best place to ask questions about the product.

Due to our move to the Codehaus in January 2005, we greatly benefit from the infrastructure available at this site, and are in a position to offer you to join us on the #castor IRC channel at irc.codehaus.org, where you'll mainly be able to talk to committers and fellow users/developers exchanging ideas and bouncing off problems.

Please note though, that for problems of any kind, you should still use one of the mailing list as your prefered way of communicating to us.

Documentation

The online documentation is available throughout the website. To get started simply click on the appropriate sections listed in the menu bar located to the left side of this page.

If you can't find something in the documentation, try looking through the examples.

There are also numerious presentations and articles about Castor to help get you started.

Reporting Bugs and Bug Tracking

If you find a bug, please file a report in our Bugzilla server at: http://jira.codehaus.org/browse/CASTOR

Before submitting bugs, please read the Bugzilla Etiguette and Bug Writing Guidelines from Mozilla.org.

Commercial Support

Commercial support is not provided at this time. We are also not aware of any third-party companies providing such support.

 
   
  
   
 


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